- "Customer satisfaction has top priority for
Audi," declared Audi spokesman Rainer Nistl in Ingolstadt on 21
January 2000. "For this reason, the retrofitting campaign for the TT
is currently in full swing."
Around 15,000 kits of suspension components for retrofitting have
so far been dispatched according to schedule and will be installed by
Audi dealers immediately. As announced, the delivery of spoilers for
retrofitting will commence from the end of January.
"The company and all its employees regret that there have been
accidents involving the Audi TT," expressed Audi spokesman Nistl. The
company is reluctant to make any sweeping recriminations.
Nistl explained that Audi's accident researchers had been
investigating incidents involving the TT right from the very start.
According to their findings, it was not possible to establish a
pattern of accidents typical for the TT.
As Audi spokesman Rainer Nistl stressed: "For Audi, customer
satisfaction also means settling the matter for TT drivers in
conjunction with the dealer organisation in a suitable manner that is
acceptable to all parties." In individual instances it is also
conceivable that the Audi dealer may buy back a car.
As Audi's company spokesman confirmed: "The Audi TT does not have
any design defects." Many specialist publications have described it
as particularly agile and as having excellent cornering ability, and
it has been praised in countless articles and test reports. In the
most recent issue of the well-known British automotive magazine
"Car", the TT was once again described as the "best-handling
'affordable' car of the year".
However, the Audi TT came in for criticism last autumn for its
stability limit which, as is typical for sports cars, is "narrower"
than for saloons. "Audi responded extremely quickly and
comprehensively," declared Nistl. Various changes to the suspension
and a spoiler have modified the car's handling so as to render the
limits of handling noticeable earlier on and make the vehicle easier
to control. As the specialist press has reported: "This finally puts
the Audi sports car on the safe side..." (auto motor und sport,
Since the beginning of this week, the TT has been manufactured
exclusively with the modified suspension, the Electronic Stability
Program (ESP) and spoiler.
ots Original Text Service: AUDI AG
AUDI AG, Communication Product and Technology, D-85045 Ingolstadt
Rudolf Schiller +49 (0) 841 89-32100 or +49 (0) 172/8968619
Axel Engel +49 (0) 841 89-92593 or +49 (0) 172/6441581
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