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WHU - Otto Beisheim School of Management

Lessons from Gareth Southgate's error culture

England won the European soccer championship match. Against the Germans. At Wembley. The hero for the English is Gareth Southgate. The same Gareth Southgate who fluffed from the penalty spot 25 years ago at the European Championship, sealing England's elimination. England's 2021 victory, however, is also a victory for the positive error culture that Gareth Southgate has established for England’s team. Based on a courageous analysis of his own failures combined with consistent error management, he has shaped a team that has now recorded one of its greatest successes: The first win against Germany in a knockout match in 55 years. In order to establish a proper culture of mistakes in their own company, managers should take Gareth Southgate as an example.

In view of Germany's defeat by England at Wembley yesterday, I would like to draw your attention to an article by Professor Dr. Miriam Müthel from WHU - Otto Beisheim School of Management. You are welcome to include it in your reporting by referring to the original source. The article deals with finding the right error culture, which England's national coach Gareth Southgate established in the national team and thus led them to a victory over Germany after 55 years. Important lessons for managers can be derived from this right error culture.

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Bernadette Wagener
Associate Director Public Relations
WHU – Otto Beisheim School of Management
Campus Vallendar, Burgplatz 2, 56179 Vallendar, Germany
Tel.: +49 261 6509-540;
 presse@whu.edu;  www.whu.edu
WHU – Otto Beisheim School of Management is the Business School of the WHU Foundation.
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