London (ots/PRNewswire) - New guide shows how bringing delivery management and the post-purchase experience together can fuel customer loyalty and business growth Almost two-thirds of consumers confess that a positive brand experience is more likely to win them over than great advertising.[1] In a world where the online retail space is growing increasingly crowded, ...
London (ots/PRNewswire) - A new study by nShift and DeliveryX examines the importance of returns in ecommerce after £4.2bn worth of goods were sent back in 2023 Returns provide retailers with a golden opportunity to differentiate and improve customer loyalty. That's the view from nShift, the global leader in delivery & experience management (DMXM), which has released a new report looking at how increasingly influential ...
London (ots/PRNewswire) - New report predicts by 2028, global parcel delivery volumes will increase by approximately 40% Gartner®, a company delivering actionable, objective insight to executives and their teams, has named nShift as a Representative Vendor in its report "Market Guide for Multicarrier Parcel Management Solutions." With global parcel deliveries expected ...
London (ots/PRNewswire) - New nShift report encourages online retailers to transform the delivery experience with multi-carrier capability Online retailers risk reputational damage and lower cart conversions if they attempt to outsource their delivery experience to just one or a small group of carrier companies. This is the warning from nShift, the world's leading ...
London (ots/PRNewswire) - New nShift guide outlines the digital innovations that will help ambitious businesses stand out and grow fastest Deliveries are a make-or-break factor for online shoppers: they rarely buy again from retailers that get deliveries wrong. Growing numbers of up-and-coming, mid-size retailers are focusing on building the best delivery experience to ...
London (ots/PRNewswire) - - 95% of shoppers have abandoned their cart - 63% of shoppers say delivery choice is the most important factor when shopping online - High delivery costs compel 62% of shoppers to abandon purchases With retailers' preparations for peak shopping season well underway, nShift, the world leader in delivery & experience management (DMXM) software, ...
London (ots/PRNewswire) - - The right delivery options and order tracking matter more to new and returning ecom customers than loyalty schemes, perks and payment options - 85% of shoppers expect to find a clear returns policy and 72% expect a choice of delivery options - By contrast, loyalty schemes are important to ...
