London (ots/PRNewswire) - - Retailers must prepare their infrastructure now, to ensure consumer choice during peak season - The "summer sales" season presents a great opportunity to test infrastructure ahead of peak - Retailers should embrace popular PUDO (pick up / drop off) options The speed and convenience of the delivery is more important to Black Friday shoppers than deals and discounts, according to research. ...
London (ots/PRNewswire) - nShift releases four strategies to increase conversions and revenue in online and multi-channel retail Continued ecommerce growth is likely to lead to lower customer loyalty and increased cart-abandonment rates. Brands need to double down on the customer experience to maintain market share, claims nShift, the global leader in parcel delivery ...
London (ots/PRNewswire) - As research finds cart-abandonment rates reach 70%, nShift has launched a new ROI calculator to help retailers calculate their return on checkout investment Online retailers risk losing revenue and customers as the proportion of online shopping carts abandoned at checkout continues to rise. nShift, the global leader in delivery management ...
London (ots/PRNewswire) - Retailers should use "groundwork quarter" at the start of the year to ensure they have the right infrastructure for "golden quarter" in place "A lack of delivery options at checkout" and "unclear returns policies" could be denting retailers' peak-season profits, warns a new guide by nShift, ...
London (ots/PRNewswire) - Retailers should use "groundwork quarter" at the start of the year to ensure they have the right infrastructure for "golden quarter" in place "A lack of delivery options at checkout" and "unclear returns policies" could be denting retailers' peak-season profits, warns a new guide by nShift, ...
London (ots/PRNewswire) - Data compiled between 25th – 31st December found Wednesday 27th to be the most popular day for returns. With returns requests up 17% compared to 2022, retailers need strategies to mitigate the revenue hit from handling returns Consumers rush to return unwanted gifts shortly after Christmas, according to new data from nShift, the global ...
London (ots/PRNewswire) - - 69% of UK consumers polled opt for free delivery, even if it means a longer wait - 58% agree they would buy again from retailers who deliver efficiently - Over 40% have abandoned purchases for lack of the right delivery options A survey of over 1000 UK consumers, commissioned by nShift, the global leaders in delivery management software, in ...
London (ots/PRNewswire) - Shoppers rank shipping and delivery options higher than loyalty programs, discount codes, and special packaging when Black Friday shopping 70 percent of Black Friday shoppers look for free deliveries, alongside low product prices, before buying, a poll by nShift, the global leader in parcel delivery management, has found. The survey of almost ...
London (ots/PRNewswire) - The Delivery Service index (DSi), sponsored by nShift, examines the importance and impact to retailers of getting the post-purchase experience right A new report by IMRG, which analysed the sites of 370 UK retailers, has revealed insights around delivery and returns offerings, including: - ...
London (ots/PRNewswire) - Taking direct control of order tracking and providing a range of delivery options boosts customer satisfaction Some 86% of consumers will abandon a brand over just two poor customer service experiences.[1] Now more than ever, online and omnichannel retailers have to deal quickly with customer complaints and rectify the issues that cause them to occur. According to a new guide 'The five customer ...
London (ots/PRNewswire) - The right delivery management lays the foundations for international expansion European ecommerce sales are tipped to hit $902billion by 2027, representing huge revenue opportunities for vendors.[1] To take advantage of this chance for growth, a new guide is encouraging ecommerce and ...
London (ots/PRNewswire) - The right delivery management software helps create the agility and resilience that ecommerce companies need to thrive This year's Black Friday looks set to be as big as ever, with global sales expected to exceed $40 billion on 24 November.[1] But just because the day itself is destined to be a success, does not mean that each individual retailer can guarantee to make a profit, warns nShift, the ...
London (ots/PRNewswire) - Introduction of "nShift Insurance" supports the 57% of online shoppers who expect full refunds on damaged goods Some 57% of online shoppers expect a full refund if their package arrives damaged.[1] With over half of consumers receiving damaged goods each year, online retailers risk significant revenue loss to replace and reship those items if ...
London (ots/PRNewswire) - nShift to launch Emissions Tracker, giving retailers and warehouses accurate data on current emissions levels Some four out of five shoppers claim to buy from brands with a positive approach to the environment[1] . Now more than ever, retailers must make shopping as sustainable as possible. When it comes to ecommerce and omnichannel retail, this includes the way that parcels are shipped to the ...
London (ots/PRNewswire) - "Prioritizing convenience" key to Black-Friday success tips Prioritizing convenience at checkout and aligning with customer values can increase the chances of Black Friday success, according to a new guide. Despite ongoing fears that a greater range of discounts during November and December could dent the impact of the day, this year's Black Friday looks set to break sales records. But the fact ...
London (ots/PRNewswire) - nShift releases new guide on delivering ecommerce success Failing to stress-test infrastructure is preventing many online and omnichannel retailers from making the most of Black Friday. nShift, the global leader in delivery management, has released a new guide exploring how to deliver Black-Friday success. Black Friday continues to be popular. Despite speculation that the day would lose its ...
London (ots/PRNewswire) - nShift and APG eCommerce team up to help ecom companies reach new markets Global retail spend has reached record levels. Expanding to further-afield markets represents a huge ecommerce growth opportunity. But some 42.6% of businesses describe getting parcels to international customers on time as their biggest cross-border challenge.[1] nShift, ...
London (ots/PRNewswire) - nShift helps ecom companies demonstrate ethical commitment to customers Some 63% of global consumers prefer to purchase products and services from companies that align with their values and beliefs. And 62% of consumers are willing to switch brands until they find one compatible with their ethics.[1] nShift, the global leader in parcel delivery management software, is encouraging online retailers ...
London (ots/PRNewswire) - Ecommerce sales to hit $8.1 trillion by 2026 Retail ecommerce sales are set to hit $8.1 trillion by 2026, representing huge growth opportunities for businesses.1 But in an increasingly crowded market, online retailers and webshops must do more to compete for customers. nShift, the global leader in parcel and delivery management software, has released the seven steps to delivering ecommerce ...
London (ots/PRNewswire) - Businesses urged to defeat the "silent killer of profit" in online retail Refunds run the risk of becoming the "silent killer of profits" in online retail, warns nShift, the global leader in delivery management software. But running a digital returns process can help convert 30% of returns to exchanges. Research reveals that returns can cost ...
London (ots/PRNewswire) - nShift releases top tips on building a great delivery experience Frequent shoppers are more than twice as likely to abandon an online retailer over a poor delivery experience than their casual counterparts.1 But according to experts at nShift, the global leader in delivery management software, ecommerce companies can build loyalty with ...
London (ots/PRNewswire) - Making the right carrier connections can facilitate sustainable growth Shipping and logistics challenges are the biggest hurdles facing ecommerce companies launching into new markets. Vendors can overcome these obstacles by forming the right connections with carrier companies, according to nShift, the global leader in delivery management ...
London (ots/PRNewswire) - nShift releases list of five strategies to build customer loyalty Repeat customers spend more money with the retailer and recommend the vendor to friends. nShift, the global leader in parcel delivery management software, has released a list of five strategies to help online brands, retailers and webshops build customer loyalty. While previous marketing efforts have tended to focus on acquiring ...
