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17.04.2018 – 12:22

Booking.com B.V.

Booking.com Reveals Where Sustainable Travel is Headed in 2018

Amsterdam (ots/PRNewswire) - To celebrate Earth Day on 22 April, Booking.com, the global leader in connecting travelers with the widest choice of incredible places to stay, has released the findings from its most recent global Sustainable Travel Report. The report indicates that the green travel trend continues to gain momentum with a large majority of global travelers (87%) stating that they want to travel sustainably, and nearly four in 10 (39%) ...
13.04.2018 – 09:01

Avaya Holdings Corp.

Avaya Customer Happiness Index and Behavior Pattern Analytics is Named a 2018 Gold Edison Award Winner

Dubai, Uae (ots/PRNewswire) - Awards Celebrate 31 Years of Honoring Innovators and Innovation Avaya Holdings Corp. (NYSE: AVYA). The Avaya Happiness Index on Blockchain, which securely collects and automatically analyzes customer interaction data from multiple sources across all channels in real time, was voted a Gold Winner for innovation at the April 11th event at The Capitale in New York City. Ahmed ...
27.03.2018 – 11:01

Phonexia

Phonexia Introduces Deep Embeddings(TM) -- The Exclusively DNN-powered Voice Biometrics Engine Which More than Doubles the Accuracy and Speed of Speaker Identification

Brno, Czech Republic (ots/PRNewswire) - Phonexia has launched Deep Embeddings(TM) - the new generation of its voice biometrics engine for speaker identification and verification. The new technology exclusively uses deep neural networks (DNN) to map voices directly to their unique voice-prints. Deep Embeddings(TM) - ...
13.02.2018 – 10:00

Customer Experience Exchange for Telecoms

Customer Experience Telecoms Releases 60 Second Interview With Head of Customer Experience Strategy & Continuous Improvement at Virgin Media Business

London (ots/PRNewswire) - In a recent interview with Richard Shenton, Head of Customer Experience Strategy and Continuous Improvement at Virgin Media Business, exclusive insight was gathered on Customer Experience Telecoms related questions. It is essential to understand the customer journey from left to right and ...