19.05.2010 – 10:03
Braun Recalls Satin Pro and Satin Hair Hairdryers
As a precautionary measure, Braun today announced a voluntary recall for Braun Satin Pro and Braun Satin Hair Colour Hairdryers produced between April 2007 and November 2008. Consumers can continue to use all other Braun hair care appliances with confidence.
This recall is being initiated because a small number of these hairdryers have failed to meet Braun's quality standards and present a safety risk if not used according to the usage instructions. In particular, there is a small risk that the affected hairdryers may short-circuit, over-heat and start burning if left plugged in, in a very humid environment even when switched off. Therefore, after confirming that they have an affected hairdryer, consumers are asked to immediately unplug the hairdryer and discontinue use. There have been no reported consumer health impacts because of this quality issue.
The Braun hairdryers being recalled have the Product Type number "3549" and Production Codes from "701" to "852". The Product Type number is printed on the hairdryer handle, and the Production Code is printed on the inlet grid which can be found after removing the protection filter at the rear of the appliance. Specific instructions and photographs can be found at http://www.braun.com.
Consumers who have confirmed that their individual Production Code is between "701" and "852" should call their local freephone service hotline where they will receive further information on how to obtain a replacement.
No other Braun products are affected by this recall. This precautionary and voluntary recall underlines Braun's commitment to the highest quality product standards. Braun apologises for any inconvenience caused by this recall.
Country Service Hotline Germany 0800-1003965 Netherlands 0800-2255636 Belgium 0800-39036 Sweden 0200-125061 UK 0800-3680348 Ireland 1800-819068 France 0800-710528 Spain 900-800380 Italy 800-584652 Russia 8800-2002020 Turkey 0800-2616365
CONTACT: Media Contacts: Germany, Nina Knecht,
+49(0)6196-891924;Netherlands, Ronald Van De Straat, +31-102863609;
Belgium, Ann Huart,+32-2-456-2126; Sweden, Cecilia Udekwu,
+46-8-5280-8333; UK and Ireland,Andrea Witty, +44(0)1932-896000;
France, Raphael Dacquin, +33-140-88-5224;Spain, Sylvia Cabrera,
+34-91-7222107; Italy, Paola Aruta,+39-06-50090-623; Russia, Irina
Nagornova, +7-963-655-35-16; Turkey, ZeynepErcan, +90-2164638072
Original content of: Braun, transmitted by news aktuell