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06.05.2011 – 09:00

Germany Trade and Invest

Germany's Labor Market Looks East
European Shared Services and Outsourcing Week

Berlin / Amsterdam (ots)

On May 1, Germany's labor market opened its doors to the eight eastern European countries that joined the European Union in 2004. This will further boost the internationalization of Germany's labor force, which makes the country even more attractive for international business service providers. With increased investor interest in Germany, Germany Trade & Invest will have representatives at this year's European Shared Services and Outsourcing Week in Amsterdam, The Netherlands from May 9-11.

"Germany offers great opportunities for companies to streamline back-end business processes. Ingenuity and efficiency are the norm in Germany and our workforce is extremely well educated and international. This makes it easy to serve the entire European market from one location," states Dr. Josefine Dutschmann, business services expert at Germany Trade & Invest.

Germany's business process outsourcing and shared service center (BPO-SSC) market has grown in recent years. Conservative estimates expect a market volume of EUR 32 billion in 2010. Flanking this growth are stable labor costs and a first-rate telecommunications and transportation infrastructure, which was ranked first worldwide in 2010 by the World Economic Forum.

As Europe's largest market, Germany is an attractive location to serve local clients. At the same time, the central location in Europe makes Germany ideal to serve the entire continent. Market entry conditions are also attractive, as the BPO market is not dominated by any single player. The top 20 BPO providers claim less than 30 percent of total market share.

At this year's Shared Services and Outsourcing Week, Germany Trade & Invest will present the Excellence in Value Creation Award to an outstanding company in this industry.

Germany Trade & Invest is the foreign trade and inward investment promotion agency of the Federal Republic of Germany. The organization advises foreign companies looking to expand their business activities in the German market. It provides information on foreign trade to German companies that seek to enter foreign markets.


Germany Trade & Invest
Andreas Bilfinger
T: +49(0)30 200099-173
F: +49(0)30 200099-111

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